Shipping Policy

Shipping Policy

Processing Time

  • Orders are processed within 2-5 business days. Processing time may vary depending on product availability and high order volumes.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • If there are any unexpected delays, we will notify you via email.

Shipping Times & Delivery
Since we work with global suppliers, shipping times may vary depending on your location. Below are estimated delivery times:

  • United States: 7-20 business days
  • Canada: 10-25 business days
  • Australia & New Zealand: 10-30 business days
  • United Kingdom & Europe: 10-30 business days
  • Rest of the World: 15-45 business days

Shipping Costs

  • Shipping cost is calculated at checkout.
  • Orders over $75 qualify for free shipping in North America. 
  • Some products may qualify for expedited shipping, which will be available at checkout for an additional fee.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • Please note that tracking updates may take a few days to reflect in the system, depending on the carrier.

Lost or Delayed Shipments

  • If your order has not arrived within the estimated time frame, please check your tracking details first.
  • If the tracking status has not been updated for an extended period, please contact us at [your email] for assistance.
  • We are not responsible for delays caused by customs clearance, weather, or unforeseen shipping carrier issues.

Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, and taxes imposed by the destination country.
  • These charges are the customer’s responsibility and are not included in our shipping fees.
  • We are not responsible for any delays due to customs processing.

Wrong Address & Failed Deliveries

  • Please ensure that your shipping address is correct before completing your order.
  • If an order is returned to us due to an incorrect or incomplete address, additional shipping charges may apply to resend the package.
  • If the package is deemed undeliverable by the carrier, it may be subject to cancellation and refund, excluding shipping costs.

Changes & Cancellations

  • Orders can only be modified or canceled within [X] hours after placing the order. After this period, we may not be able to make changes.
  • To request a modification or cancellation, please contact us at [your email] as soon as possible.

Contact Us
If you have any questions regarding our shipping policy, feel free to reach out to us at [your email].

Thank you for shopping with us!